Shipping Policy

Shipping Policy

 

Our Shipping Policy was last updated on 11.20.2023

Interpretation and Definitions

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

 

For the purposes of this Disclaimer:

 

  • "Icey Pyramid" (referred to as either "Icey Pyramid", "We", "Us" or "Our" in this Disclaimer) refers to www.iceypyramid.com
  • "Goods" refers to the items offered for sale on the Service.
  • "Orders" means a request by You to purchase Goods from Us.
  • "Service" refers to the Website.
  • "Website" refers to Icey Pyramid, accessible from www.iceypyramid.com
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Thank you for visiting and shopping at www.iceypyramid.com. The following terms and conditions constitute our Shipping Policy. 

Domestic Shipping Policy

Shipment processing times

 

▶ All Orders excluding Custom orders are processed within 1-4 business days. Orders are not shipped or delivered on weekends or holidays.

▶ If you order with Express, delivery takes 2-4 business days.

▶ Custom orders are shipped after they are ready at the factory. We use USPS on our shipments and use an agent to collect the packages. Custom deliveries take 4-7 business days.

▶ Custom & Custom Photo Pendant orders are non-refundable

▶ Grill orders non-refundable.

▶ Wear-tear products are non-refundable.


If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your Order, We will contact you via e-mail or telephone.

Shipping rates & delivery estimates

 

Shipping charges for Your Orders will be calculated and displayed at checkout.

 

  • Shipping in US Method 1 : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

  • Shipping in US Method 2 : Express
    Shipment cost: $24.99 USD
    Estimated delivery time: 2-4 business days


  • Shipping in US Orders sent from factory : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

  • Shipping in US Custom Orders : Standard
    Shipment cost: Free
    Estimated delivery time: 4-7 business days

 

 

Express delivery is only available for orders with delivery addresses within the continental United States. You need to let us know from chat about this.

Delivery delays can occasionally occur due to USPS high-volume.

Shipment to P.O. boxes or APO/FPO addresses

 

www.iceypyramid.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.

Customs, Duties and Taxes

Icey Pyramid is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Icey Pyramid is not liable for any products damaged or lost during shipping. Icey Pyramid will prepare, ship and provide a tracking number to the customer. Once the package is on the way, customer is responsible to track their packages. If you received your order damaged, please contact the shipment carrier to file a claim. All packages are insured. USPS will help you to file the claim.

Please save all packaging materials and damaged goods before filing a claim.

Icey Pyramid is not liable for missing, lost or stolen packages once tracking shows delivered. Please use the tracking number we provide to follow your order until it is delivered. Should you never receive your order, but the tracking number shows that it’s been delivered, please check with your mailman, neighbors or building manager/mail room. If you are still unable to locate the package, please reach out to your shipping provider and file a claim with your shipping provider.

 

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

 

  • By visiting this page on our website: www.iceypyramid.com
  • By emailing us : iceypyramid1@gmail.com

 

Based on 4388 reviews
95%
(4149)
5%
(204)
1%
(30)
0%
(2)
0%
(3)
VVS shine

This bih hit so hard. I like its good quality, and that Skeleton face is too hard. Save 20 % with my code Primeshowinc

ICEY ICEY

Love my tennis cluster necklace

🔥 🥶

Pass the Diamond tester I love this custom piece

Love my pieces

Love all my pieces “ICEY”

Fire

I love my chain it’s not a choker it sits in the middle of my chest it’s icy too

Very satisfied it blings and sparkles fast shipping they did a fantastic job on the chain and charm im very happy working on my next masterpiece thank u icy pyramid

Nice

Looks really nice can’t wait for mine

Custom piece

I really like it at first I was like ugh it’s too big I have 6 letters and it goes across my chest but as I kept playing around with it and then posted it I was like yeaaaa imma rock this it’s big but it’s icy

Birthday Gift

I gave this necklace as a birthday gift to my daughter. She absolutely loved it. It sparkles beautifully. Not overly “flashy”. Great buy!

I love this piece!

I was skeptical at first about the custom made pendent coming in but I first looked at it and i absolutely loved it

Angel Meddilan Circle Photo Necklaces (1Gold & 1 Siver)

I really adorable my 2 necklaces. I have gotten so many compliments asking where I get that beautiful necklaces from. I proudly say your company name.

PERFECT!!!

Couldn’t be happier with my purchase, the shine, the weight, everything was exceptional. Highly recommend

Shines like crazyy

Shines crazy with and without flash

Love My Cross Hollow Shape Iced Out

This cross is absolutly beautiful and iced out it looks amazing and not too much. You can see the details of the cross and the hollow look really gives this necklace elegance. I love the rose gold. I usually have silver jewelery over gold, but this is my first rose gold piece and I have been wearing it since my package was opened. Thank you for this wonderful piece to add to my jewelry box. Amazingly fast shipping as well.

Good quality charm. Would advice you not to wait to order just do it like Nike. Already looking for my next order to place.

Good quality charm. Would advice you not to wait to order just do it like Nike.

Shine

The hit with light or no light

Icey

Don’t hesitate totally worth it. Diamonds shine like crazy got a lot of compliments. Use code APOFFICIAL13 To get 20% off

Amazing! It has some weight to it and it shines like crazy! Definitely worth the wait.

Incredible job 💯